Refund policy

Thank you for shopping with us! We take pride in the quality of our products, and we want you to be fully satisfied with your purchase. However, please note the following policy:

No Returns or Refunds
We do not accept returns or offer refunds unless the product is damaged upon arrival.

Damaged Products
If your product arrives damaged, please contact us within 7 days of receipt with a detailed description of the damage and any supporting photos. Once we verify the damage, we will provide you with a replacement or issue a full refund, depending on availability and your preference.

Conditions

Products must be in their original packaging and unused.

We reserve the right to request proof of damage, including photographs or videos, before processing a claim.

If you have any questions or concerns, please feel free to reach out at orders@brockskitchen.com

Thank you for your understanding and for shopping with us!